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Where are your wigs made?
Handcrafted in our advanced facilities in Lagos, Nigeria.
Are your wigs 100% human hair and ethically sourced?
Yes, 100% ethically sourced Remy human hair from trusted partners.
What hair types do you offer?
Premium Remy in straight, body wave, curly, and more.
What density options are available?
150–180% standard; up to 200% for custom orders.
How long does production take?
1–2 weeks; contact us for the exact timeline.
How do custom orders work?
Share specs via info@milanluxuryhair.com; we'll create your bespoke piece.
Do you offer discounts?
Yes, subscribe or follow @milanluxuryhair on Instagram.
Do you ship internationally?
Yes, worldwide—details are available on the Shipping page.
How can I track my order?
Tracking link emailed upon shipment.
What is your return policy?
15 business days for unused items; email sales@milanluxuryhair.com.
How should I care for my wig?
Wash every 7–14 wears with sulphate-free products; air dry and store on a stand.
How often should I wash my wig?
Every 7–14 wears, or when product buildup appears, use lukewarm water and gentle shampoo.
How do I prevent tangling and frizz?
Detangle daily from ends to roots with a wide-tooth comb; apply leave-in conditioner and a silk bonnet at night.
What are the best wig storage tips?
Store on a wig stand or mannequin head to maintain shape; keep in a silk/satin bag away from dust, heat, and direct sunlight.
What wig cap do you recommend?
For optimal comfort and security, we recommend a breathable HD lace or adjustable dome-style cap; pair with a velvet wig grip band for all-day hold without glue.
How long do wigs last? What about shedding?
1–2+ years with care; minimal initial shedding is normal.
Can I style or colour the wig?
Yes, heat-style with protectant or colour professionally.
What hair care products do you recommend?
Use sulphate-free shampoo and conditioner (e.g., BeautiMark, Pureology Hydrate, or Olaplex); follow with a lightweight leave-in like It's a 10 or argan oil spray for shine and protection.
How can I contact support?
info@milanluxuryhair.com or the website form; reply within 24 hours on weekdays.
Are physical showrooms available?
Yes, select locations—book via the Locations page. 20B Kingsley Emu Street, Lekki Phase 1, Lagos.
Unable to find satisfactory answers?
Contact Support